Frequently Asked Questions

Everything you need to know about shopping with GoKarts.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I determine my size?

Each product page features a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our measurements for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I change or cancel my order after it is placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are your materials sustainably sourced?

GoKarts is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.